Privacy Policy

Last updated: May 16, 2026

This Privacy Policy describes how CashFlow HK collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly when you visit our website and use our services.

Information We Collect

We collect information in several ways to provide and improve our invoicing and accounts receivable management services for Hong Kong SMEs. When you register for an account, we collect personal details such as your name, email address, company information, and contact details. This helps us set up and maintain your account securely.

We also gather usage data automatically when you browse our website and interact with our resources on invoicing, payment tracking, and cash collection procedures. This includes information about which pages you visit, how long you spend on each section, and the features you use. Additionally, we use cookies and similar tracking technologies to enhance your browsing experience and understand how our platform is used.

If you contact us for support regarding payment tracking or overdue follow-up procedures, we collect and retain records of your communications to better assist you with your accounts receivable management needs.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our invoicing and accounts receivable services. Your data helps us create professional invoice templates, develop better payment tracking systems, and refine our cash collection best practices resources specifically for Hong Kong businesses.

We may also use your information to communicate with you about updates to our services, important changes to our privacy practices, or to send you educational content about accounts receivable management and payment tracking. We analyze usage patterns to understand which features are most valuable to our users and where we can enhance our platform.

Your information helps us personalize your experience and provide relevant resources for managing your accounts receivable more effectively. We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.

Your Rights and Choices

You have the right to access, correct, update, or delete your personal information at any time. If you wish to exercise these rights or have questions about what data we hold, you can contact us using the information provided below. We will respond to your requests within a reasonable timeframe in accordance with applicable data protection regulations.

You may also opt out of receiving promotional communications from us by following the unsubscribe instructions included in our emails. However, we will continue to send you essential service-related communications necessary to maintain your account and provide our invoicing and accounts receivable services.

If you have concerns about how we handle your information, you have the right to lodge a complaint with the appropriate data protection authority in Hong Kong.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website and to gather information about how users interact with our invoicing and payment tracking resources. Cookies are small files stored on your device that help us remember your preferences and improve our platform’s functionality.

We use both session-based cookies that expire when you close your browser and persistent cookies that remain on your device for longer periods. These help us understand user behavior, personalize content, and ensure our services work smoothly for managing accounts receivable and processing payments.

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our platform. For more detailed information about our cookie practices, please refer to our Cookie Policy.

Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. Our systems use encryption technologies to safeguard sensitive information when you transmit data to our servers.

While we strive to maintain robust security practices, no system is completely secure. We encourage you to use strong passwords and to protect your login credentials when accessing your account for managing invoices and accounts receivable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable regulations. When we make significant changes, we will notify you by updating the last updated date at the top of this page and, where appropriate, by sending you an email notification.

Your continued use of our website and services following such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or our data practices, you can contact us:

Email: [email protected]

Phone: +852 2847 5693

Address: Jaffe Road 298, Wanchai, Hong Kong 999077, Hong Kong